Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. New User. Why can't I see my tickets? Labels: Mobile Tickets. You must be signed in to add attachments.
All forum topics Previous Topic Next Topic. Re: Why can't I see my tickets? Thanks for reaching out and sharing with the community. We'd be happy to help with that. Tap it and sign in with your Apple ID. Learn what to do if you forgot your password. Learn what to do if you can't open the App Store. In the App Store, try to update the app manually. You might need to have a payment method on file, even if the app that you want to download is free. See what payment method you have on file and make sure that it isn't expired, declined, or failed.
Registered users. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. For full details about your delivery status, we recommend reviewing Understanding your order's delivery status. How you get your tickets depends on the kind you bought. When viewing your order, if your tickets are:. Mobile transfer. We'll this still work if i purchased the ticket through etix?
I'm having trouble trying to figure how to access the ticketmaster account. Sorry for any confusion. You'll transfer the tickets through whichever original primary vendor you purchased them from! If there is no Cancel Transfer option, you'll essentially need to Accept your own transfer and then initiate a new transfer to your buyer.
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