Company Portal does not show device-licensed apps on User Enrollment devices because only user-licensed apps can be installed on User Enrollment devices. Existing assignments remain unchanged. If your organization has not migrated to Apple Business Manager or Apple School Manager yet, review Apple's guidance on migrating to Apps and Books before proceeding to manage purchased apps in Intune.
Automatic app updates - Choose from Yes or No to enable automatic updates. When enabled, Intune detects the VPP app updates inside the app store and automatically pushes them to the device when the device checks in. For apps deployed with Available install intent, the automatic update generates a status message for the IT admin informing that a new version of the app is available.
This status message is viewable by selecting the app, selecting Device Install Status, and checking the Status Details.
I grant Microsoft permission to send both user and device information to Apple. You can synchronize the app names, metadata and license information for your purchased apps in Intune by choosing Sync for a selected token. On the list of apps pane, choose the app you want to assign, and then choose Properties. Select Edit next to Assignments. On the Assignments tab, choose whether the app will be Required or Available for enrolled devices.
Choose Add group under the assignment type you've selected, then on the Select groups pane choose the Azure AD user or device groups to which you want to assign the app. The Available deployment intent is not supported for device groups, only user groups are supported. The list of apps displayed is associated with a token. If you have an app that is associated with multiple VPP tokens, you see the same app being displayed multiple times; once for each token. Instead, Intune connects to your VPP account and tells Apple which app licenses to assign to which devices.
From there, all the actual installation is handled between Apple and the device. The end-user will receive prompts for VPP app installation in a number of scenarios.
The following table explains each condition:. This may be necessary when you have duplicate instances of a VPP token. Deleting a token will also delete any associated apps and assignment. Deleting a token revokes associated app licenses but doesn't uninstall the apps. To revoke the license of all VPP apps for a given VPP token, you must first revoke all app licenses associated with the token, then delete the token.
You must renew the existing Apple VPP token or location token when the user who set up the token in Apple Business Manager changes their password or the user leaves your Apple Business Manager organization. Tokens that are not renewed will show "invalid" status in Intune. You can delete purchased apps that don't have any available or used licenses associated with them. This may be necessary to clean up apps that are no longer assigned.
Apple provides direct assistance to create and renew VPP tokens. If status is Duplicate for a token, then multiple tokens with the same Token Location have been uploaded. Remove the duplicate token to begin syncing the token again. You can still assign and revoke licenses for tokens that are marked as duplicate. However, licenses for new apps and books purchased may not be reflected once a token is marked as duplicate. The license should be updated within a few hours after installing or uninstalling an app.
Note that if the end user removes the app from the device, the license is still assigned to that user or device. The Intune admin can oversubscribe an app. For example, if the admin purchases licenses for app XYZ, and then targets the app to a group with members in it. The first members users or devices will get the license assigned to them, the rest of the members will fail on license assignment.
See How to monitor apps for information to help you monitor app assignments. See How to troubleshoot apps for information on troubleshooting app-related issues. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode. Is this page helpful? Please rate your experience Yes No. Any additional feedback? Note Company Portal does not show device-licensed apps on User Enrollment devices because only user-licensed apps can be installed on User Enrollment devices.
Important A location token can only be used with one device management solution at a time. VPP Credit is available to download for 90 days from the secure inbox. After that time, your organization can resend the VPP Credit if they purchased it through your institution's custom Apple Online Store.
When a member of your organization buys VPP Credit, they'll provide these details: Credit value, which the buyer should calculate based on the total amount of money needed for the content purchaser account Institution or Company name Name and Apple ID of a registered content purchaser We'll make sure that the content purchaser account is valid.
Use the secure inbox You can sign in to the secure inbox with your content purchaser Apple ID. Go to your custom Apple Online Store. Go to the Account menu and choose Check Order Status. Or you can enter the order number.
Click Resend Credit. Send a request using the Business and Education Support form. Enter your contact information and company name. For the company type, select Business or Education. For the issue, select Other. Click Submit.
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