Shut it down fully, boot it up and then insert your PS4 game disc. Delete the game, including save data and then insert the disc and re-install. Remember, you will lose your save data. Otherwise we suggest you ring Customer Services. Check out this guide on how to manually eject a stuck disc. Ive taken the ps4 apart in case there was a sticker, but no sticker.
Im at the point where im considering changing to PC. Show 4 more comments. David apostolickid I had the unrecognized disc problem for a while, tried all kinds of fixes and methods I found online and nothing worked.
Until I found a fix that worked for me every single time. As soon as I enter the disc, I start to tap semi-hard on top of the ps4 around the area where the disc is until my playstation reads the disc. Works every time. I still have unrecognized disc issues if I don't tap on it.
This is a repost just in case someone didn't see my answer. Some people have told me it worked for them. So surprised it worked. You can hear the disc begin to spin with each tap..
I was so worried that I was gonna have to have the HD replaced and it was gonna cost me a fortune!! Thanks so much- this fix is so EASY! Reading all these comments from this post and the first answer and seeing it work for you guys is awesome. I'm glad it has helped you play your games with such a simple solution. Show 71 more comments. TronicsFix tronicsfix. This is a fairly common problem with PS4's. You'll need to replace the drive or the laser at a minimum.
Usually just replacing the laser will fix this issue, but sometimes they need the entire drive replaced. My problem is that my PS4 won't read blu ray disks, both game disks and movies. I've tried reinstalling the current update and rebuilding the database, hasn't worked. When I insert a blu ray game or movie, PS4 rumbles and spins for a bit, then stops, then repeats several times until it says unrecognized disk. I'm left to think the laser or disc drive needs to be replaced. Any idea?
I have had this issue and the only thing I have been able to do is eject the disc then restart with the disc ejected. It then will start spinning and if I launch the game directly after doing this I can play the game without a hitch. The bundle came with uncharted 4. The install says it will be 6 hours. It let me start the game anyway, so no big deal. Now, I just bought a used copy of mlb the show 14 at gamestop. It lets me go through the menus, but no matter what I try to choose, it tells me that the required data is not downloaded yet.
It can't possibly take this long to install a game from a disk. While at first look the disc may seem fine, it could always do with a quick polish to get rid of superficial scratches, dust or grease. Give it a light rubbing from the inside to the edge, and also check for any small cracks on the disc that might be hard to see at first. Once off, press and hold the power button for several seconds. Release the power button after the second beep.
Sony has well-documented diagrams on how to tighten this screw, which also tends to solve issues around your PS4 not accepting a disc also. You will see two sets of vents on the outside edge of the console. This is where the screw is to be found use a flashlight if needed. Using your fingers as leverage, apply even pressure near the seam to slide the top panel away. Then you need to partially remove the HDD itself.
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